Guarantee
At XWALLX, your satisfaction is our top priority! We stand behind the quality of our custom wallpaper murals, offering a 100% satisfaction guarantee. If you're not happy with your order, we will gladly accept returns, provided the wallpaper is unused, uninstalled, and undamaged.
Custom-Made Products:
Due to the personalized nature of our products, returns are not accepted for orders over 5m² unless the wallpaper is defective. However, if there’s an issue with your order, we will either replace the mural or offer a full refund once it is returned to us.
Our Guarantee Includes:
Perfect Alignment: Your mural will align perfectly with a tolerance of ±0.5 millimetres.
Easy Adhesion: Peel & stick application will adhere seamlessly to your walls.
No Print Defects: Every design is printed to the highest standard.
Accurate Dimensions: Your mural will match the dimensions you ordered, plus an additional 3cm on each edge for trimming.
If your mural doesn’t meet these criteria, we will replace it at no extra cost.
Important Note:
We are not responsible for incorrect measurements submitted during the order process, so please double-check your dimensions before confirming your purchase.
With our 100% satisfaction guarantee, you can shop with confidence knowing we are committed to delivering the perfect wallpaper mural for your space!